Terms and conditions
Conference cancellation and refund policy
We understand that circumstances can change.
If you want someone to attend in your place, at any point before the event, you are welcome to contact us in writing to nominate a substitute delegate at no extra charge.
If you want to cancel your booking, a full refund less a $50 service fee will be issued for cancellations received on or before 15 February 2024. No refunds will be issued on or after 16 February 2024. Non-payment does not constitute cancellation.
Payments
Once we receive your registration, you will be issued a confirmation email and tax invoice/receipt.
Any accounts must be paid in full by the 20th of the following month or 10 business days before the event start date, whichever comes first.
We will neither collect nor store your credit card details.
The credit card payment facilities for booking this event are provided by Payment Express. Payment Express makes the following statement on security: ‘Payment Express is committed to data security. Payment Express uses a variety of technologies and procedures to help protect personal information from unauthorized access, use or disclosure. For example, Payment Express stores the data in computer servers with limited access that are located in controlled facilities secured by the latest in surveillance and security technology. When Payment Express transmits sensitive information (such as a credit card numbers), Payment Express protects it through the use of encryption, such as the Secure Socket Layer (SSL) protocol. Credit card details stored onsite are encrypted using 168bit 3DES encryption. Payment Express is a level 1 certified PCI-DSS compliant provider.’
We recommended you have insurance to cover medical, travel, and registration expenses in the event of unforeseen circumstances.
Disclaimer
The event convenors reserve the right to change activities, topics and presenters where necessary. The organisers shall not be liable for any loss caused by the cancellation of the conference where such cancellation is due to Force Majeure. The term 'Force Majeure' means any circumstance beyond the reasonable control of the organisers including but not limited to war, hostilities (whether war be declared or not), terrorism, aircraft hijacking, military operation, riot, civil war, rebellion, civil commotion or unrest, natural disasters, Acts or Regulations of government, refusal to grant visas, explosions, transport delays, transport difficulties and the insolvency of airline carriers. The organisers will use all reasonable efforts to conduct the conference despite the intervention or occurrence of any such cause.