Te pou i ngā  hiranga kaihoko hei poutokomanawa o ngā mahi tiaki hauora.

Putting what matters to consumers at the centre of health care.

  • Call for abstracts are closed and the selection process is complete.
  • Registration is now open!
  • Programme now available!

The Health Quality & Safety Commission is hosting a shared decision-making and advance care planning virtual hui for health care workers and managers. It will be an engaging and thoughtful two days of discussions and exploration about our role in making what matters most to our patients and their whānau the centre of our health care planning and delivery.

Our challenge – People’s cultural frameworks and beliefs, values, hopes, concerns and goals have not always been central to care and treatment planning. For some, this has led to inequitable access to services, unwarranted and unwanted treatments; and culturally unsafe and inappropriate experiences. 

Over the last decade there has been an increase in the number of programmes in the health sector aimed at supporting patients and whānau to participate in planning care, but there is still much to do. More recently, COVID-19 has highlighted the importance of listening to what matters to people in determining what care and treatment is appropriate and best meets goals, cultural needs, values and preferences.

We will hear from those facing these challenges, the actions and innovations they have put in place, and what lessons have been learnt. 

Registrations for this virtual hui is now open. We would love to see you! 

If you have any queries regarding the hui, please email acp@hqsc.govt.nz.

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